Posts tagged pandemic
Analyzing the Dominance Shift: Factors Behind Zoom’s Rise Over Skype During the COVID-19 Pandemic

The COVID-19 pandemic accelerated Zoom's rise as the leading video conferencing platform, surpassing Skype's former dominance. This paper analyzes the critical factors that propelled Zoom's success, focusing on user experience, technology, scalability, reliability, branding, and adaptability, while highlighting Skype's challenges in retaining its user base during this transition.

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